Authorities are official, governmental institutions. For all aspects of life in Germany, there are authorities that are responsible in each case. Only authorities are able to make decisions binding or hand out financial social benefits. Counseling centers offer valuable advice with questions and problems for example about how to find work or on the proper handling of authorities. In general the counseling centers offer advice in various languages. Unlike authorities most counseling centers are not operated by public authorities, but by voluntary organizations or associations.
•Find out about the opening times.
•Arrange an appointment.
•Plan for some waiting time.
•Bring all documents that might be helpful.